Challenges of Activating Customers' Involvement Into Quality Assessment of Medical Services : материалы временных коллективов

Описание

Тип публикации: доклад, тезисы доклада, статья из сборника материалов конференций

Конференция: International Scientific Conference on Far East Con (ISCFEC); Vladivostok, RUSSIA; Vladivostok, RUSSIA

Год издания: 2020

Аннотация: The growing dissatisfaction of the population with the quality of medical services becomes an obstacle to the sustainable development of the territories and results in the population's disapproval of the actions of the authorities. The increasing dissatisfaction with the quality of medical services is accompanied by decreasing effeПоказать полностьюctiveness of ongoing quality assessment due to the low activity of patients in the process of independent evaluation. One of the ways to solve the problem is to stimulate the involvement of consumers in the process of assessing the quality of medical services, so that the results can be used by healthcare institutions and authorities in decision-making on improvement of the quality and safety of medical organizations.

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Издание

Журнал: PROCEEDINGS OF THE INTERNATIONAL SCIENTIFIC CONFERENCE - FAR EAST CON (ISCFEC 2020)

Выпуск журнала: Vol. 128

Номера страниц: 3154-3157

ISSN журнала: 23525428

Место издания: PARIS

Издатель: ATLANTIS PRESS

Персоны

  • Butova T.G. (Siberian Fed Univ, 79 Svobodny Pr, Krasnoyarsk 660041, Russia)
  • Mutovin S.I (Siberian Fed Univ, 79 Svobodny Pr, Krasnoyarsk 660041, Russia)
  • Danilina E.P. (Krasnoyarsk State Med Univ, 1 Partizana Zheleznyaka Str, Krasnoyarsk 660022, Russia)
  • Khusainova A.R. (Krasnoyarsk State Med Univ, 1 Partizana Zheleznyaka Str, Krasnoyarsk 660022, Russia)
  • Beloborodova Y.S. (Krasnoyarsk Clin Emergency Hosp, 17 Kurchatova Str, Krasnoyarsk 660062, Russia)

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